Pay with your HSA/FSA through . You may be eligible. See how it works

Help and contact

Questions? Email us.

Write to help@conceivable.com. We answer within one business day. If it's about an order, put your order number in the email and we can sort it out faster.

What we can help with

Orders, Reports, packs and the app.

Orders and shipping

Tracking, a change of address, or a package that's late, missing or damaged.

Shipping policy

Your Conceivable Report

Finding your questions, checking on your Report, or something in it you'd like explained.

About the Report

Supplement packs

What's in your pack, changing it, or pausing or canceling a subscription.

Your account · Refund policy

The Conceivable app

Your account, how Kai works, or billing. App Store subscriptions are managed in your iPhone's Settings, under your Apple ID.

About the app

Useful pages

Policies and paying with HSA or FSA.

We can't give medical advice by email. If you think you're having a medical emergency, call 911 or your doctor.

Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures.